TERMS & CONDITIONS
CUSTOMER CARE
It is our intention to provide our customers with the very best of service, support and advice. We will endeavour at all times to provide you with:
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A user-friendly and secure ordering process
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Access to a range of awesome photography
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An assurance of quality
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An assurance that our business is conducted in a professional manner, and offering you best value for money
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Fair and competitive prices for all of our products.
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We will endeavour at all times to:
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Respond to all e-mail enquiries within three working days and chat enquiries within one hour
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Ensure a respectful, friendly and supportive attitude at all times to everyone
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To respond to a complaint within three working days
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Listen to and respond positively, in respect of feedback and suggestions
WHOLESALE INQUIRIES
Please contact us if you wish to sell our products on your own site. We're always on the lookout for awesome ways to get out amazing products out into the wild.
PRIVACY & SAFETY
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL